Who are my caregivers?

We have a team of caregivers that include licensed nurses and trained caregivers. All personnel will be supervised and trained by a Registered Nurse (RN).

Are my caregivers screened, bonded, and insured?

Yes. All caregivers go through a rigorous background check (including criminal, drug screen, and driving). All our caregivers are bonded and insured.

Are your caregivers employees or independent contractors?

All our caregivers are employees and are supervised by a Registered Nurse (RN).

What are your hours of operation?

We provide 24/7 care to your elderly. Our office hours are Monday to Friday 8:30 AM - 7 PM. You may send us an e-mail @ info@helpingseniorsathome.com or may leave a message @ 734-418-2237. We will return your call within 24 hours unless urgent.

Are there any long-term contracts or commitments?

No. You just need to schedule a minimum of four continuous hours.

How do you assure customer satisfaction?

We frequently call the client's family members and check how we are doing.

Will your caregivers follow an individualized plan of care?

Yes. A Registered Nurse will develop an individualized plan of care for the client's non-medical needs. This plan will be meticulously followed by our caregivers and will be updated as our client’s needs change.

What types of payments do you accept?

We accept:

Long-Term care insurance
Private Pay
Veterans aid & Attendance

Senior Care
Senior Care